Can outdoor games be shipped overseas?
Trade Customer Orders: With dedicated warehousing Traditional Garden Games can seamlessly distribute carton and pallets quantities of our garden games to trade customers across the globe. Bulk orders are despatched with one of our partner carriers. The carrier used, will depend on the shipping address and time of order. For trade customer deliveries outside the UK and Ireland, please email the Sales Team on firstname.lastname@example.org or call +44 (0) 28 77768742.
Consumer Orders: All consumer orders are despatched direct from our dedicated warehouse using one of our partner couriers. We deliver to throughout the UK and Ireland. For shipping outside the UK and Ireland, please email the Sales Team on email@example.com or call +44 (0) 28 77768742.
How long does it take to deliver outdoor games?
Delivery to UK and Ireland addresses usually takes 3-5 working days. For all other overseas customers using the premium courier service can expect delivery from 4 working days worldwide or if using our value courier service, delivery takes up to 28 working days worldwide.
How do I order Outdoor Games?
There are a number of ways to order garden games:Consumer Orders:
1.Online: Go to our Home Page where you will find links to our Shop. You can also use the search bar to find the particular game you are looking for.
2.Telephone: Call our sales team on +44 (0) 2877 768742
3. Email: Email your enquiry to firstname.lastname@example.org
Trade Customer Orders:
1.Telephone: Call our sales team on +44 (0) 2877 768742
2.Email: Email your enquiry to email@example.com
Please note: Once your telephone or email order has been confirmed, the team will email direct to you, your secure online payment link. Once payment has been received, we will despatch your order.
Can I set up a TRADE credit account?
All initial trade orders are placed on a proforma basis. Credit accounts are available upon the successful completion of a credit application form and subsequent credit cards. Further details about setting up a trade account with Traditional Garden Games are available here. On this page you will find a number of downloadable documents which will give you further advice on doing business with us. Alternatively, call our sales team on +44 (0) 2877 768742 or email the team firstname.lastname@example.org.
How can I get copy instructions for the games?
Please feel free to email: email@example.com - tell us which game you need instructions for and we will email these straight back to you.
I've lost some parts of my garden game. Can I order replacement parts?
We want you to have fun playing with our garden games from one year to the next but we also understand that at times, it's easy to mislay some parts of your game.
At present, we have 'spares' available to purchase through our website, for the following games. These can be purchased by going to the Spare Parts page here:
- Junior Croquet Set
- Family Croquet Set
- Royal York Croquet Set
- Garden 4 in a Row
- 8 Ball Boule Set
- Garden Chess
- Rebounder Target Net & Clips